Legal
Privacy Policy
Last updated: 22 October 2026
This Privacy Policy explains how OYI Learning Systems LLP (dba One Young India) ("we", "us") collects, uses, and protects your personal data when you use the One Young India website and Services. We are committed to handling your data responsibly and in line with India's Digital Personal Data Protection Act, 2023.
1. Data we collect
- Account & identity: name, email, whether you are a parent, teacher or student, and (via sign-in) your member profile. You tell us which when you create an account, or when we ask on your account or pricing page; "Prefer not to say", or no answer, is treated as student. We use this answer to choose which emails you get and whether anything is sent to Meta, and we keep it for as long as your account exists.
- Booking & enquiry: participant name, grade, school, city, and parent/guardian contact details you provide.
- Payment: processed by Razorpay; we receive confirmation and a payment reference, not your full card details.
- Usage: basic technical data needed to operate the site securely.
- Writing Studio: the drafts, author details, sources and files you save, your review history, and records needed to apply membership and AI usage allowances.
- Self-paced courses: when you are logged in and pass a chapter check in a course, we save which check you passed, your best score and when, so your progress follows you to any device. We do not save your answers, and the notes you write in a course stay on your device. When you finish a course, we keep your certificate of completion with the name you chose to print on it; anyone with its link can see that name, the course, its length and the date. We keep both for as long as your account exists.
Analytics
We measure how many people use our sites so we can tell whether our notes, labs and programmes are helping. We do this in five ways.
- Cloudflare Web Analytics counts page views and visits. It does not use cookies and does not identify you.
- Our monthly visitor count. Once a month, your browser stores the current month (for example "2026-10") on your device and sends us one message containing only the name of our site you are on. We do not use cookies for this and we do not store your IP address or any identifier. The count is approximate: if you use two browsers, you are counted twice.
- Google Analytics, only if you allow it. A small cookie notice asks for your choice. If you choose "Decline", Google Analytics does not load at all. If you choose "Accept", Google Analytics sets its cookies and receives the pages you visit (without the extra details some links carry, apart from campaign tags), along with your browser and device type. We have switched off Google's advertising features.
- Meta Pixel, only on our welcome, pricing, programme and booking pages, and only if you allow it. We advertise on Facebook and Instagram. On those pages the same notice also covers Meta Pixel cookies. If you choose "Decline", nothing is sent to Meta. If you choose "Accept", we store a Meta browser cookie and tell Meta Platforms when you view one of those pages, register interest in a programme, start a checkout or booking, or complete a payment (with the amount), and when you create an account after allowing it on one of those pages. Meta also receives your IP address and browser type, may link this to a Facebook or Instagram account you are signed in to, and uses it under its own privacy policy. Meta's own code does not run on our site, so it cannot read our pages or anything you type into a form: we never send Meta a name, email, phone number or any student's details. We use this only to count which of our ads lead to sign-ups, enquiries and bookings, and to show our ads to people more likely to find them useful. If you told us you are a student, chose "Prefer not to say", or have not told us, we send Meta nothing while you are signed in, even if you chose "Accept". Your browser then keeps a small note on this website, with no name, email or identifier in it, so that it also sends Meta nothing from this website after you sign out, until a parent or teacher signs in on it.
- Payments reported by our server, only after you come from Facebook or Instagram and only if you allow it. If you arrive from a Meta ad or another Facebook or Instagram link, choose "Accept", and then buy Learnacy Essential as a parent or teacher, our server also tells Meta about that payment: the plan, the amount and currency, the time, our order reference, the address of the page you bought from (without anything after "?"), Meta's click ID and browser cookie, your IP address and browser and device type. This lets Meta count the payment once, even if the page closes during payment or your browser blocks the Pixel. It never includes your name, email, phone number or any student's details. We keep these details in a separate store for at most 7 days and delete them once they are sent. Choosing "Decline", or changing your choice in "Cookie settings" before you start paying, stops it.
You can change your choice at any time using "Cookie settings" at the bottom of any page; on the welcome, pricing, programme and booking pages it covers the Meta Pixel too. If you withdraw, Google Analytics and the Meta Pixel stop and their cookies are deleted from your browser. You can also control ads on Facebook and Instagram in your Meta account's ad preferences.
Ads and links that bring you here
- Which ad or link brought you. When you arrive from a tagged link (one of our ads, our newsletter, or another site), we keep that link's labels (source, campaign and ad) in that browser tab, with your account for 60 days, and with a membership purchase record for as long as we keep that record. We use them to count which ads and links lead to sign-ups, enquiries, bookings and purchases, and our team sees them in sales reports. We do not send them to Meta. If you allow Google Analytics, it also receives these labels as part of the page address, as described above.
- Counting visits from ads. When a page is opened from a tagged link, and when you answer the cookie notice, we add 1 to a daily count for that link's labels. The count holds no name, email, IP address or device ID. To stop abuse, we keep a hashed form of your IP address for at most an hour, and never store it with the count.
- Meta's click ID. If you arrive from a Meta ad, the link carries a click ID that Meta adds. We keep it in that browser tab and in the links between our own pages, and send it to Meta only if you choose "Accept". If you choose "Decline", we delete our saved copy and stop passing it on.
2. How we use it
To provide and confirm programmes and memberships, contact you about your booking or account, respond to enquiries, meet legal and accounting obligations, and improve our Services. We do not sell your personal data.
When you create an account, we send you one welcome email about what your free account opens and what Learnacy Essential adds. It carries no price and no buy link. If you start buying Learnacy Essential for a student and the payment does not complete, we send you one reminder a day or two later, unless you told us you are a student or chose "Prefer not to say".
3. Sharing
We share data only with service providers who help us operate, for example our payment processor (Razorpay), our backend/hosting providers, and the analytics and advertising measurement services described above (Google and Meta, only if you allow them), and with programme partners strictly as needed to deliver a programme you've booked, and where required by law. Some providers (for example our hosting, backend, and payment partners) may store or process data on servers outside India; where they do, we take reasonable steps to keep it protected.
Writing Studio and AI assistance
Your saved drafts and review records are held in our Wix backend. The Studio also keeps a recovery copy in the browser you use. On a shared device, sign out when you finish and clear that browser's site data if you need to remove local copies.
The Writing Studio keeps a copy of your writing in this browser only until it reaches your account. When you log out, we offer to save any unsaved writing to your account first, then remove it from this browser, and deleting a draft removes its copies too. Unsaved writing from another account is removed from a shared browser after 30 days. Copies you download stay in your Downloads folder until you delete them. On a shared computer, always log out when you finish.
The writing coach and the originality check are optional, and they run on One Young India's own computer. When you ask for feedback, the Studio first saves your draft. Our computer then reads that saved draft (its title, format, abstract and text) from your account, prepares the feedback and sends it back to your Studio. Your draft is not sent to any outside AI service, and the request itself holds only a reference to your draft, never its text. The feedback is deleted as soon as you open it, and within 40 minutes if you do not; our database's automatic backups keep a copy for up to 30 days before it is gone for good. Account login credentials are never included. Avoid putting private contact details or sensitive personal information into drafts you ask for feedback on.
World 101's Ask panel shows written answers to common questions, drawn from World 101's own pages. Nothing you ask or type there is sent anywhere.
Optional feedback does not publish your work. Submitting a paper for editorial review sends it, with your author details, to the Learnacy Editorial Board's review process, which runs on systems operated by One Young India. The review assesses the paper against the Learnacy rubric and checks the sources it cites by visiting the public web pages you link to; your paper itself is not shared with outside parties for this purpose. The Board oversees publication decisions and can stop an acceptance before it takes effect. Work accepted for publication becomes publicly accessible with its credited author details.
4. Children's data
Where a participant is a minor, we collect their data through a parent or guardian, who provides consent on their behalf. We limit collection to what a programme reasonably requires.
Creating an account asks you to confirm one thing: that you are 18 or over, or that your parent or guardian agrees to you having the account. We keep only that you confirmed it and when, alongside whether you are a parent, teacher or student. We never ask for, and never store, your age or date of birth.
5. Retention & security
We keep personal data for as long as your account or membership is active and for a reasonable period afterward to meet legal, tax, and accounting obligations (generally up to six to eight years for financial and tax records), after which we delete or anonymise it. A child’s data is kept only as long as needed to deliver the programme and meet these obligations. We apply reasonable safeguards, and member login sessions are held securely and never expose your credentials to the browser.
Learnacy Essential trials are no longer offered. Records of earlier trials are kept with the account's membership records. Data requests, including account deletion requests, can be made through the contact below.
6. Your rights
You may request access to, correction of, or deletion of your personal data, and may withdraw consent, subject to legal limits. To exercise any of these rights, email our Grievance Officer at info@oneyoungindia.com with the subject "Data request" and the email or account your data is associated with. We will verify your identity and respond within the timelines required by the DPDP Act, aiming to acknowledge within 2 working days. If you are a parent or guardian acting on behalf of a minor, please tell us so we can verify your authority.
7. Grievance / Data Protection Officer
Swagat Yadav, Grievance / Data Protection Officer, One Young India, info@oneyoungindia.com. We will acknowledge and address requests within the timelines required by law.
8. Contact
Email info@oneyoungindia.com or call +91 75280 01122. Registered office: 249 Ground Floor, Bhera Enclave, Paschim Vihar, New Delhi, 110087.
9. Related policies
See also our Terms & Conditions and Refund & Cancellation Policy.